FAQs

SHIPPING

Q: When Will my order be shipped?

A: All orders will be shipped Monday’s and Thursday’s, We understand how eager we all are to get our goodies so if you need things a little quicker select express shipping on checkout and will take priority.

Q: Where is my tracking number?

A: A tracking number will be emailed once shipped, please remember to check your Junk Mail in case it has ended up there

Q: Do you offer Free Shipping?

A: We are Happy to be able to offer Free Shipping on orders $150 and over

RETURNS

Q: My order is damaged what can I do?

A: Each order is individually packed and checked over to ensure it is sent out with no defects, however if there is a problem with your order please make contact with us.

Q: I have changed my mind on a item, am I able to return

A: All Sales are final unless faulty on our end

CATERING & HIRE - TREAT ME GOOD

Q: I have filled the catering enquiry form but haven’t heard from anyone?

A: If it has been more than 2 days; Please email: admin@treatmegoodmparntwe.com

Q: I need catering ASAP

A: Our minimum ordering time is 7 days. However if it is urgent please email us at

admin@treatmegoodmparntwe.com

Orders for for 48hrs or less will be charged an urgent order surcharge. This will be discussed on confirmation of booking. All urgent orders will need to be paid on booking.

Q: Do you deliver catering?

A: Yes we do but at a delivery service fee of $30.

Q: Do you cater Weddings, birthdays, events, funerals / Sorry business?

A: Yes we do. Please fill out the enquiry form found here .

Q: Can I hire your table settings for an event?

A: Yes you can please see all details here .